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Clearing up queries and rendering assistance with basis on information; listening humbly and striving to improve for citizens
To provide reliable information and quality services wholeheartedly to help citizens clear up queries and to refer citizens’ opinions and their cases to the competent authorities for effective handling, depending on the actual needs.
To pursue continuously measures which help improve public services and to give suggestions to the competent authorities with basis on citizens’ opinions.
For the above reasons, we have been continuously meliorating services and the quality management system through effective reciprocal coordination among capacity development, performance pledge, systems and equipment and service procedures in order to satisfy the interested parties’ reasonable needs.
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